Fresher & Exp Hiring For Phone Banking
Officers @ “ICICI Bank” in Hyderabad, Thane
About Company
Name : ICICI Bank
Website : www.icicicareers.com
Job Details
Education : Any Graduate
Experience : 0 to 2 years
Location : Thane, Hyderabad
Job Description
Phone
Banking Officers - Domestic and International Process
The
incumbent is responsible for managing customer queries / complaints in voice
process (inbound & outbound).
Key Deliverables:
Handle and
resolve customer complaints/ queries over phone.
Provide
customers with relevant product and service information.
Cross sell
new product and service opportunities to customers over phone.
Provide
feedback to the team leaders about product / process.
Key Skills:
Good
Communication Skills (English & Hindi Language).
Open to
work in rotational shifts.
Qualifications:
Age less
than or equal to 28 years.
Graduates
in any discipline.
0 - 2 years
experience in call centers handling domestic and international customers.
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Here To Apply
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