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Freshers/Exp Walk-in For Customer Service @ "IndusInd Bank" in Mumbai
About Company
Name: IndusInd Bank
Website: www.indusind.com
Job Details: Education: Any Graduate Experience: 0 - 5 years
Job Location: Mumbai Walk-in on 5th Nov to 7th Nov 2015 from 10:00 AM - 5:00 PM @ Mumbai
Job Description:
Customer Service
Candidate should possess Minimum Graduate (Mandatory)
Answer inbound calls and assist customers with their Queries/Request/Complains
Raise Request & Complaints on behalf of the customer in the CRM tool
Generate leads and educate customers about new products & their benefits
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
Maintain adequate knowledge levels on products, processes and systems used
Ensure sales target are met
Excellent verbal communication skills
Good problem solving skills
Ability to comprehend, capture as well as interpret basic customer information
Ability to work under pressure
Strong customer service focus
Walk-in Address:
IndusInd Bank,
Datamatics Bldg No. 3, Ground Floor,
Plot No B-5, Part-B Cross lane, MIDC,
Andheri (East), Mumbai 400093.
For Future Reference.
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