Fresher & Exp Hiring For Technical
Support @ “eClinicalworks” in Ahmedabad
About Company
Name : eClinicalworks India
Website : www.eclinicalworks.com
Job Details
Education : B.Tech / B.E / B.Sc / BCA / MCA / M.Sc
/ M.Tech
Experience : 0 to 3 years
Location : Ahmedabad
Job Description
Position Overview:
Fluency in
English Communication
Willing to
Work in 24*7 Shifts
Job Functions / Responsibilities:
Find
technical solutions on issues or queries related to unknown or new scenarios
Meet set
SLAs
Manage
relationships with clients
Work with
cross-functional teams as and when required
Keep
up-to-date with all eClinicalWorks products and its enhancements
Maintain
excellent customer satisfaction level
Other
duties as assigned
Skills Required:
Bachelors
or Masters Degree in Computer Science or Information Technology or a related
field (such as BE, BTech, MTech, BCA, MCA, BSc IT, MSc IT)
Proficient
with relational databases (SQL Queries)
Excellent
knowledge on basic RDBMS Concepts
Knowledge /
Experience with Java or .Net (OOPs Concepts)
Experience
with Internet Protocols, HTTP / HTTPs
Knowledge
of basic networking fundamentals
Experience
with XML / XSL
Experience
with Web Application Server(s)
Understanding
of multi-tier web architecture
Knowledge
of SQL Server 2005, 2008 and My SQL
Knowledge
of server side programming using VB/ COM, .Net and/or Java would be an
advantage
Prior
technical support experience shall be an advantage
Prompt,
responsive, responsible and friendly approach to customer situations
Other Skills / Abilities:
Professional
telephone etiquettes
Ability to
balance multiple priorities
Ability to
handle difficult situations
Hard
working smart individual
Eager to
learn new things
Excellent
customer service orientation
Strong
analytical and problem solving skills
Excellent
attitude and spirit of cooperation
Strong
interpersonal and communications skills
Benefits:
Best
Professional Experience
Opportunity
for Career & Professional Growth
Healthy
Work Environment
Pick &
Drop facility for all employees based in Ahmedabad & Gandhinagar
Meals at
subsidized rate
Medical
insurance for self and for family members upon successful completion of 6
months
Contact Details
Name: Mr. Tejas Thakker
Email Address: [email protected]
Telephone: +91-79-40222000
Reference Id: SSTS-ATL-2012
For Future Reference.
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