Fresher & Exp Walk-in For Tele Marketing Executives @ “Zenith Monitoring Services” in Mumbai About Company Name : Zenith Monitoring Services Website : www.continuum.net Job Details Education : Any Graduate Experience : 0 to 2 years Location : Mumbai Walk-in On 6th - 11th August 2012 From 9.30 AM to 5.00 PM @ Mumbai Job Description Roles & Responsibility: This role advises and guides the customer regarding the use of a broad range of products, offerings, and services. Following a standard call flow and problem handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve and close the problem, or route the incident record to the appropriate level of support. Using technical resources and tools, they support the customer by answering questions and responding to customer requirements. CSRs will utilize their product, technology, industry and/or services skills to identify problems which may be related to product installation, update, configuration, operations or performance. They guide the customer, advising on potential resolutions and their implementation, and play a key role in overall customer satisfaction. Skill Set: 1) Ready to Work on rotational Shift. 2) Good Communication Skill. 3) Confident to handle assign responsibility. 4) Any graduate / under graduate can apply. 5) Rotational Shift. 6) No Female Candidate. Added advantage: Centralized Pickup and drop facilities. Night Shift Allowances. Permanent role and on company payroll Captive process. Cross function opportunity. No target base job. Note: B.E/BCA/ MCA/MBA Don't Apply. Candidate should not be pursuing any kind of Course / Certification (part-time or full-time) dont apply Contact Details Name : Arshi / Alpesh Telephone : 022- 28245613 Extn 395 Walk-in Address Zenith Grande Plot No. 30 MIDC Central Road Nr. Hotel Tunga Paradise Andheri East - Mumbai
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