Your Name: Your Mobile No: Your Friend Mobile No: Close Exp Hiring For Help Desk Associate @ �ZS Associates" in Pune About Company Name: ZS Associates Website: www.zsassociates.com Job Details Education: B.E/B.Tech/Other Experience: 1-2 Years Job Location: Pune Job Description Help Desk Associate The Helpdesk Associate support the work activities of handling 1st level support calls from all ZS Offices worldwide and maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications.   Trouble shooting related problems over phone and remotely. Complete some administrative tasks, such as tracking help desk call process, assisting with organizational efforts and asset management. Working in shifts. IT team projects as assigned. Candidate Profile Candidate should possess B.E/B.Tech/Other degree from a recognised university. Must have Strong oral and written communication skills.   Professional appearance and demeanor, with ability to exercise good judgment and discretion.   Should have good academic background along with MCP/MCSA or A+certifications. Prior work experience as a Helpdesk Associate preferred. Ability to work methodically and analytically in a quantitative problem-solving. Strong customer service skills. Click Here To Apply  For Future Reference. Click Here to Upload Your Resume on Times Click Here to Upload Your Resume To Get More Related Jobs

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