Your Name: Your Mobile No: Your Friend Mobile No: Close Exp Hiring For Associate Client Services Engineer @ �Yodlee" in Bangalore About Company Name: Yodlee Solutions Website: www.yodlee.com Job Details Education: B.E/B.Tech/MCA/B.Sc Experience: 1 + Years Job Location: Bangalore Job Description Associate Client Services Engineer Candidates should possess BE/BCS/MCA or BSc (Computer Science) Preferred.     Candidates should have 1 + years experience providing enterprise level support or Incident Management or Technical Help Desk support.     Should have worked in a 24/7 environment and open to working in shifts.     Excellent communication skills (both written and verbal).     Demonstrated strong customer service/support skills.     Strong analytical and troubleshooting skills.     Familiarity with web technologies.     Experience working with CRM tools.     Banking domain knowledge would be an added advantage. Skills Provide technical assistance and support for incoming service requests and issues related to Yodlee products and solutions Service request queue management and follow up for timely resolution of technical cases escalated to internal teams.     Respond to email messages from customers seeking help.     Provides professional and helpful support for Yodlee products line(s), well prognosis, and/or completion product performance.     Completes advanced product line training (Field Service Personnel not included).     Work closely with other teams to bring in faster resolution.     Adherence to Process, Policy & Procedures Meeting and exceeding client SLA. Click Here To Apply  For Future Reference. Click Here to Upload Your Resume on Times Click Here to Upload Your Resume To Get More Related Jobs

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