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Exp hiring For Customer Care Associate @ �Xerox" in Bangalore

About Company

Name: Xerox

Website: www.xerox.com

Job Details:

Education: Any Graduate/Diploma

Experience: 1 - 5 years

Job Location: Bangalore

Job Description:

Customer Care Associate

Candidate should possess Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent

Minimum Superior Customer Service/ Relation skills including second level question probing ability

Minimum Excellent written and oral communication skills.

Minimum Computer Navigation & Typing Skills 25 wpm

Minimum Ability to complete required training program

Minimum Must be clear spoken and have strong verbal and written communication skills

Minimum Must have the ability to perform in a professional and courteous manner at all times

Minimum Familiar with computers and Windows-based applications

Minimum Must respond to every call with a sense of urgency and give direct, accurate information.

Minimum Must have dependable work history

Preferred May need billing-medical billing, collections or telesales expertise.

Some roles may have bi-lingual or licensure specifications.

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