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Exp Walk-in For PBX Administrator @ "XL Dynamics" in Mumbai
About Company
Name: XL Dynamics
Website: www.xldynamics.com
Job Details:
Education: B.E/B.Tech/M.E/M.Tech
Experience: 2-6 Years
Job Location: Mumbai
Walk-in On 5th,7th,9th & 10th Apr 2016 Between 10:00 AM to 11:30 AM @ Mumbai
Job Description:
PBX Administrator
Monitoring, Maintaining and troubleshooting PBX asterisk related issues.
Knowledge of SIP trunks PRI is must.
Ability to configure VOIP phones (Yealink and Aastra preferable).
Working closely with Operator team leads to make sure smooth performance of Call Center
agents hosted on PBX.
Strong knowledge of queues, Sub-menus, IVR setup on PBX systems.
Ability to design strategy for PBX queues and sub-menus and implement them as per requirement
from Marketing team and Management.
Knowledge of legacy PBX technologies.
Proactively monitor circuit uptimes and utilization.
Knowledge of Quality of Service (QoS) related to IP Telephony / Video.
Strong Documentation skill using Microsoft Visio, Flow charts etc.
Skills:
Strong communication skills effective verbal and written communication skills in English;
organizational and follow up skills.
Self-starter with a focus on quality work, balanced with achieving results within
acceptable time frames.
Possesses a high degree of system level troubleshooting.
Ability to thrive in a challenging, fast-paced environment.
Ability to work both independently and as part of a team environment.
Willingness to assist and effectively communicate with individuals across the organization.
Knowledge of Cisco ASA Firewalls, switches will be an additional advantage.
Venue Address
XL Dynamics India Pvt. Ltd.,
Rupa Solitaire Building,
Unit No. 919, Bldg No. A-1,
Sector - 1, Millennium Business Park,
Mahape, Navi Mumbai - 400 710.
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