Fresher Hiring For Technical Service Desk @ "Wipro" in Bengaluru/Mumbai/Pune/Visakhapatnam
About Company
Name: Wipro
Website: www.wipro.com
Job Details:
Education: B.E/B.Tech/Any Degree
Experience: 0-5 Years
Job Location: Bangalore/Pune
Walk-in On 2nd & 9th Mar 2019 Between 10:00 AM to 01:00 PM @ Bengaluru/Mumbai/Pune/Visakhapatnam
Job Description:
Technical Service Desk
As a Senior Administrator, you should be able to handle first point escalation for all technical and
process issues.
Provide technical subject matter expertise wherever required. Ensure proper communication and
quick resolution as a crisis manager.
Plan and schedule Changes, Coordinating with different stakeholders.
Perform RCA for Major Incidents related to his / her tower Follow quality/security process defined
for the engagement. Perform Trend analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents,
Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
Participate in business meetings with various stake holders on a need basis.
Effort estimation/reviews on need basis for new projects. Training of new team members. Able to
work on Knowledge acquisition and updates to related documents
Skills
Candidates should possess B.E/B.Tech/Any Degree from a recognized university
Experience: Freshers/0-5 years
Mandatory Skills: TIS Service Desk
Desirable Skills: Language Skills: English Language
Venue Address:
Venue Location: Bangalore
Date: 9 March 2019
Wipro,
SEZ Unit I & II Divyasree Technopark,
Kundalahalli, Whitefield,
Brookefield, Bangalore.
Venue Location: Mumbai
Date: 2 March 2019
Wipro Ltd,
7th Floor, A Wing,
Kensingtone Tower,
Hiranandani,
Powai, Mumbai.
Venue Location: Pune
Date: 2 & 9 March 2019
Plot No.31 MIDC,
Pune Infotech Park,
Ph-2 Hinjewadi,
Pune, Maharashtra 411057
Venue Location: Visakhapatnam
Date: 2 March 2019
Wipro,
Rama Talkies Rd,
Old TB Hospital Area,
Seetamma Peta, Dwaraka Nagar,
Visakhapatnam, Andhra.
For Future Reference.
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