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Freshers/Exp hiring For Administrator Service Desk @ �Wipro" in Pune
About Company
Name: Wipro
Website: www.wipro.com
Job Details:
Education: BE/B.Tech Experience: 0 - 1 years
Job Location: Pune
Job Description:
Administrator Service Desk
Candidate should possess B.E/B.Any Degree graduation from any recognized university or institution.
Candidate should possess Key skills of TIS Service Desk(Mandatory),Infra Service Desk Operations
As an Administrator, you should be able to Monitor the IT Infra structure for its availability,
capacity usage, hardware and OS errors and failures.
Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents
and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required.
Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and
monitoring activities Vendor co-ordination,
Perform basic Service Requests based on Standard Operating Procedures.
Follow quality / security process defined for the engagement"
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