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Freshers Hiring For Administrator @ �Wipro" in Chennai
About Company
Name: Wipro Technologies Website: www.wipro.com Job Details Education: Any Graduate Experience: Freshers
Job Location: Chennai
Job Description
Administrator - TIS Service DeskSoftware Engineer
Single point of contact primarily for US customer and across the globe
Experience in handling Internet related and operating system issues.
Knowledge in troubleshooting VPN/Wi-Fi/LAN will be an added advantage
Experience in Windows XP/Windows 7 & ie8? Responsible in handling incoming
Calls/Emails/Chats/Web? Exposure to 24 x 7 support.
Gather basic facts and follow escalation procedures for issues.
Good problem solving and analytical skills.
Good communication skills.
Exposure in ITIL Framework
100% adherence in logging of Incidents/Request/Problem tickets.
Candidate Profile
Candidate should possess any degree from a recognised university.
Excellent in communication as would be responsible for handling calls across the globe
Good in Windows domain. Handling end user challenges and
Providing tech. support by helping them to connect from their homes via VPN
Knowledge on UNIX or MAC is an added advantage
Click Here For Details
Click Here To Apply
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