|
Freshers hiring For Tech Support Engineer @ �VMware" in Bangalore
About Company
Name: VMware
Website: www.vmware.com
Job Details:
Education: BE/B.Tech Experience: Freshers
Job Location: Bangalore
Job Description:
Tech Support Engineers
Candidate should possess Any Graduate in any discipline
Resolve customer�s issues via the telephone, email or Webex session
Reproducing issues in-house and responding back in a timely manner.
Regular follow ups with customers with recommendations, updates and action plans.
Escalate issues in a timely manner according to Standard Operating Procedures.
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums
and other internal tools, to provide the most effective solutions to customer issues.
Create new knowledge base articles to capture new learning�s for reuse throughout the organization.
Participate in technical communications within the Technical Support Team to share best practices
and learn about new technologies.
Focus on an area of technical specialization and attend technical trainings
Read and work with other Technical Support Engineers on cases which will help cultivate that expertise
Click Here To Apply
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|