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Freshers Walk-in For Service Desk Engineer @ "Unisys" in Bangalore/Hyderabad
About Company
Name: Unisys
Website: www.unisys.com
Job Details:
Education: BE/B.Tech/B.Sc/BCA/MCA
Experience: Freshers
Job Location: Bangalore/Hyderabad
Walk-in on 13th Dec 2014 from 9:00 AM - 12:30 PM @ Bangalore/Hyderabad
Job Description:
Service Desk Engineer
Candidate should possess BE/B.Tech/B.Sc/BCA/MCA
Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
Typically provides technical support for Internal and External customers.
Escalates complex problems to higher level of expertise within organization.
Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
Communication skills - written and verbal
Ability to work in a pressurized environment and able to deliver against a tight timescale.
Act Independently and be self motivated
Excellent Problem Solving and Customer Service Skills
Documents Required:
Education mark sheets (all semester / year mark sheets) & certificates from 10th standard to highest degree attained.
Photocopies should be including both front and back sides of the mark sheet and certificates.
PAN card, if they don�t have please ask them apply immediately.
One passport size colour photograph.
Proof of identity. Any one of the following documents. Passport, Driving Licence, Voter�s ID card or PAN card.
Address proof current and permanent. Any one of the following documents. Most recent BSNL phone bill, Electricity bill, Water bill, Lease deed, Rent deed, Ration card or Passport.
Walk-in Address(Hyderabad):
Unisys Global Services � India,
DLF CYBER CITY,
GACHIBOWLI,
HYDERABAD, INDIA.
Walk-in Address(Bangalore):
Unisys Global Services � India,
Purva Premier, 135/1, Residency Road,
Near Richmond Circle, Opp. Bangalore Club,
Next to Chancery Pavilion, Bangaluru � 560025.
For Future Reference.
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