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Fresher Walk-in For Service Desk Analyst @ "Tech Mahindra" in Hyderabad
About Company
Name: Tech Mahindra
Website: www.techmahindra.com
Job Details:
Education: Any Degree
Experience: 0-3 Years
Job Location: Hyderabad
Walk-in On 27th Feb 3rd Mar 2017 Between 12:00 PM to 04:00 PM @ Hyderabad
Job Description:
Service Desk Analyst
Responsible for handling activities/tasks allocated by the TL/OM (including monitoring the Help Desk
mail boxes during their prescribed assigned times).
Responsible for answering inbound calls and make outbound calls.
Responsible for data entries.
Each new call or e-mail request must have a ticket generated in ticket logging tool.
Responsible for running regular and ad-hoc reports.
Follow-up on tickets created by the agents.
Interview Process:
JAM.
Technical.
Manager Round.
HR.
Venue Address
TechMahindra Ltd.,
SEZ,Tower1, Hitech City,.
Opp. Anath Tehcnologies, Beside oracle. Hyderabad
500081 (Telangana) India
For Future Reference.
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