Fresher Hiring For Associate/Senior Associate @ "Tech Mahindra" in Hyderabad
About Company
Name: Tech Mahindra Website: www.techmahindra.com
Job Details:
Education: Any Graduate
Experience: 0 - 2 Years
Job Location: Hyderabad
Walk-in On 10th to 30th May 2018 Between 10:00 AM to 02:00 PM @ Hyderabad
Job Description:
Associate/Senior Associate
Customer care specialists are responsible for handling calls from new and existing customers
regarding a variety of requests.
Using their knowledge of products or services as well as great customer service skills, these
professionals address issues, provide support and offer information, as needed, to keep customers
satisfied and retain business.
Specialists require an intimate knowledge of the products or services being sold, great
communication skills and sales experience.
The ability to cross-sell products is also essential and customer service is required.
Responsibilities:
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Determines requirements by working with customers.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions;
implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Skills:
Excellent Communication Skills in English & Hindi/ Proficient in North Indian Hindi Language.
Typing Skills minimum 30 WPM with 85% accuracy & Basic System Navigation Skills, Ability to write,
read and speak English to suit business need, Decision Making, numerical ability & logical reasoning,
Troubleshooting, Customer Focus and Being Attentive.
Contact Details
Contact Name: Chandra Shekar
Venue Address
Tech Mahindra - Ohri towers,
Sebastian Road, Beside Centenary Baptist Church,
Near Clock Tower, Secunderabad.
For Future Reference.
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