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Exp Walk-in For Customer Service Executive @ "Tata AIA" in Gurgaon
About Company
Name: Tata AIA Life Insurance Company Ltd
Website: www.tataaia.com
Job Details:
Education: Any Graduate
Experience: 1 - 3 years
Job Location: Gurgaon
Walk-in on 2nd Mar 2015 from 10:00 AM - 4:00 PM @ Gurgaon
Job Description:
Customer Service Executive
Candidate should possess a Graduate in relevant field, with sales management and communication skills
Proficiency in local langauges or Hindi as applicable.a strong focus on delivery.
Experience in Insurance client servicing/mutual funds/stock industry will be added advantage
1 - 3 years experience Frontline Sales/Persistency/Retention experience - preferably in Financial Services
Attending all mapped CAMS clients who have come for surrender on phone
Contact customers whose policies have lapsed, convince them to revive policies and ensure closure
Ensure that for 80% of calls made customers are willing to reinstate policies
Adhere to quality parameters and provide Customer Service as per the defined Metrics
Undertake re-instatement of policies based on defined target per month
Ensure case closure through premium collection, interest & pending documentation if any
Co-ordinate with allied departments for queries pertaining to premiums, pending documents if any.
Walk-in Address:
Tata AIA Life Insurance Co. Ltd.
M-4, Mezzanine Floor, 18 Barakhamba Road
Kanchenjunga Building, CP, New Delhi-110001
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