Exp Hiring For Telepresence L1
Helpdesk Engineer @ �TATA Communications� in Pune
About Company
Name: TATA Communications
Website: www.tatacommunications.com
Job Details
Education: B.E/B.Tech/MBA/Others
Experience: 1-3 Years
Location: Pune
Job Description
Telepresence L1 Helpdesk Engineer
Should have
good writer/verbal communication skills & able to communicate with users in
different geographies.
Basic of
Voice & Video networks.
Knowledge
of ethernet and IP networks.
Knowledge
of telepresence environment .
Basic
knowledge of VoIP and soft client troubleshooting.
Proficient
with Microsoft Office Suite.
Knowledge
of Telepresence (Cisco, Tandberg), Voice
and Video (SIP, MGCP, CUCM), IP networks, MPLS, QoS .
Technical:
Basic
understanding of audio/video conferencing environment and high level knowledge
of telecom standards & protocols such as H.323/H.320, IETF SIP
Basic
understanding of audio/video standards & protocols such as H.264, H.263,
H.263+, H.261, AAC-LD, HWA-LD, G.722, G.711 and G.728.
Functional:
Effective
English Communication Skills - Written & Verbal.
Strong
customer focus .
Willingness
to work in Pune & in 24 x 7 shifts.
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