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Freshers Walk-in For Entry Level @ �TATA BSS" in Hyderabad
About Company
Name: TATA BSS
Website: www.tata-bss.com
Job Details Education: Any Graduate & PG Experience: Freshers
Job Location: Hyderabad Walk-in On 24th May 2014 Between 09:00 AM to 12:30 PM @ Hyderabad
Job Description
Entry Level
Handling the technical queries of the customers.
Improve quality of service and increase client delight.
Call handling to develop first hand sensing of customer pulse and manage irate customers
as a Supervisor.
Achieve the set targets of the team / process.
Maintain quality of interaction with customers.
Identifying opportunities for improving software performance.
Ensuring complete accountability for every call that they handled.
Constant inputs to improve their ability to handle irate calls
Skills Set:
Fluent English / Hindi communications skills and one regional language.
Ability to work under pressure.
Clear & logical Thinker.
Typing speed should be greater than or equal to 15wpm.
Shifts: Full time/Part time
Selection Process:
Personal Introduction Round
Aptitude Test,
Voice & Accent Round and
rounds of personal interview.
Documents Required: Two copies of resume, one passport size photograph.
Walk-in Address
Nishitha College of Engineering and Technology,
Near International Airport, After ORR, On Srisailam Highway,
Kandukur Mandal, Hyderabad, Andhra Pradesh 501359
Website: www.nishitha.in
Details: www.simplesolutionshrdservices.com/tatabss-nishita.php
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