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Fresher/Exp Hiring For Entry Level @ �TATA BSS" in Hyderabad
About Company
Name: TATA BSS
Website: www.tata-bss.com/in/
Job Details:
Education: Any Graduate/PG
Experience: 0 - 3 yrs
Job Location: Hyderabad
Job Description:
Entry Level
Handling the technical queries of the customers.
Improve quality of service and increase client delight.
Call handling to develop first hand sensing of customer pulse and manage irate customers as a Supervisor.
Achieve the set targets of the team / process.
Maintain quality of interaction with customers.
Identifying opportunities for improving software performance.
Ensuring complete accountability for every call that they handled.
Constant inputs to improve their ability to handle irate calls
Soft skills required:
Fluent English / Hindi communications skills and one regional language.
Ability to work under pressure.
Clear & logical Thinker.
Typing speed should be greater than or equal to 15wpm.
Shifts: Full time/Part time.
Selection Process:
Personal Introduction Round.
Aptitude Test.
Voice & Accent Round and rounds of personal interview.
Venue :
YOGANANDA INSTITUTE OF TECHNOLOGY & SCIENCE
Mohan Reddy Nagar ,Elamandyam (V)
Renigunta (M)TIRUPATI- 517 520,
Andhra Pradesh, INDIA
Date : 09-08-2014
Reporting time : 9.30AM
For Future Reference.
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