Fresher & Exp Hiring For L1 Technical
Support @ “Symphony” in Bangalore
About Company
Name : Symphony Services
Website : www.symphonysv.com
Job Details
Education : Any Graduate / PG
Experience : 0 to 1 years
Location : Bangalore
Job Description
L1 Technical Support Engineer
Skill set:
Basic
Knowledge on SQL Queries.
Multi OS
experience Windows, Unix.
Multitasking
capabilities which includes Ticket handling & Follow-ups
Requirements:
Graduates
with 0-1 year experience as a L1 technical support engineer, including
front-line contact with customers via phone and e-mail.
The
position is shift based covering 24/7 as part of a rotation [Monthly] which
encompasses nights and weekend working.
Support
Customers over the phone/email by answering their product questions and
offering technical assistance.
Provide
technical support to enterprise clients related to technical and operational
aspects of the products, including troubleshooting, ticketing system updates,
support case acknowledgements, provisioning activities, etc
Good
communication and ability to work independently.
Perks:
Night Shift
allowance
Free
transport for all the shifts.
Contact Details
Name : Vikas A R
Email Address : [email protected]
For Future Reference.
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