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Fresher Hiring For Voice Process @ "Sutherland" in Chennai
About Company
Name: Sutherland Global Services Private Limited
Website: www.sutherland.com
Job Details:
Education: Any Graduate/PG
Experience: 0-5 Years
Job Location: Chennai
No. of vacancies: 50
Walk-in On 19th to 22nd Sep 2017 at 09:00 AM @ Chennai
Job Description:
Voice Process
Customer Support
Provide customer service to our customers
Handle Customer inquiries, resolve issues and escalations
Retention of the customers by satisfying our customers needs and through excellent customer
timely service
Edify the customers on the various plans available and the support that can be provided.
Technical Support
Handle inbound calls pertaining the technical issues
Remotely resolving the technical issues
Should have good knowledge in Windows and need to have basic knowledge in Networking
Build sustainable relationship with the clients and solve their issues with minimum TAT
Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work
load of L2 technical support team
Exposure to any monitoring/ticketing tool
Requirement :
Freshers can apply .
Must be able to communicate fluently in English .
Looking for both UG/PG .(in any discipline).
Candidates with experience in Customer support / Technical Support can apply.
Benefits :
Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives
Contact Details
Contact Name: Rumal HR
Contact Number: 9597891800
REFERENCE CODE : "Rumal HR" ( MENTION MY NAME ON YOUR RESUME "Rumal HR" )
Venue Address
Sutherland
45, Velachery Rd, Velachery, Chennai, Tamil Nadu 600042
opp to prashanth hospital near vijayanagaram bus stop
For Future Reference.
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