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Fresher Hiring For Customer Retention @ "Sutherland" in Chennai
About Company
Name: Sutherland Website: www.sutherland.com
Job Details:
Education: Any Graduate
Experience: 1 - 3 Years
Job Location: Chennai
Walk-in On 20th to 28th Feb 2017 (Monday - Friday) at 12:00 PM Onwards @ Chennai
Job Description:
Customer Retention
Handle inbound queries pertaining the quires / issues.
Remotely resolving the issues
Build sustainable relationship with the clients and solve their issues with minimum TAT to retain.
Handling customer quires and retain the customers to continue with the product.
Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work
load of L2 support team
Edifying the customers regarding the product & upselling the package (if any)
Candidate Profile
Candidate with prior International Voice Process experience for Min 6 months/above only to apply Must be able to communicate fluently in English .
Any graduation
Candidates with experience in Customer support / Technical Support can apply.
Benefits
Cab facilities (Within the boundary limits)
Excellent Growth
Attractive Incentives
Particulars to carry
Resume
Govt ID Proof
Soft Copy/Hard Copy of this Posting (Naukri)
Venue Address
Sutherland
No. 45-A, Velachery Main Road,
Velachery, Chennai.
(Behind Vijayanagar Bus Stand, Opp. Prashanth Hospital)
Click Here To Apply
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