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Exp Hiring For Front Office Executive / Admin @ “Sodexo Food Solutions” in Noida

About Company

Name : Sodexo Food Solutions

Website : www.sodexo.co.in

Job Details

Education : Any Graduate

Experience : 6 months to 3 years

Location : Noida

Walk-in On 19th & 20th July 2012 From 10.30 am to 4.00pm @ Noida

Job Description

Interested candidates kindly come to following venue on 19th & 20th July 2012 10.30 am to 4.00pm

Experienced Required: 6 month to 3 years

Key Result Areas:

 -Responsible for managing, coordinating and monitoring the smooth operations of the Front Office, Guest Relations, Business Center, Helpdesk and Events.

-Coordinate work to fit daily schedule in collaboration with all departmental executives.

Develop and maintain excellent relationships with the client on site as well as practice excellent teamwork and support for the other members of the service

Ensure that high quality of service is carried out promptly according to Sodexo India standards

Identify client needs and expectations and ensure client satisfaction

Deal professionally with customer feedback

Actively monitor and handle complaints

Prepare monthly reports for Front Office, Guest Relations, Business Center, Helpdesk and Events respectively for Client review

Responsible for training of the staff.

Prepare duty rosters and schedules for staff involved in all activities.

Train and monitor new hires in daily front desk processes and operations

Coordinate conference and meeting space allocation based on needs and handle event planning issues

Ensure that the Media Center and the Reception area is appropriately set at all times, as per the standards, which includes the cleaning, set-up arrangements and the technical requirements for any particular event.

Hosting of an event, Greeting the Employees/ Guest on arrival and ensuring the smooth functioning of the Event

Ensure that the Guest/ Clients are comfortable at all times and solve queries or provide appropriate information to them on request.

Conduct regular monthly meetings with members of the Front Office and Communication Team to address current initiatives, projects and long term goals.

Monitor guest satisfaction processes, and respond to guest concerns, and inquiries.

Key Competencies:

Excellent Customer Service & Client Relation

Problem Solving abilities through innovative thinking

Excellent communication skill

Excellent Grooming

Leadership Skill

Computer skill in excel & word and other ERP

Contact Details

Name : Akarshan Verma

Email Address : [email protected]

Reference Id : FOE

Walk-in Address

Sodexo India On-Site Service Solutions

B-21, 2nd & 3rd Floor,

Sector-58 NOIDA,Uttar Pradesh

 

 For Future Reference.



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