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Fresher Hiring For Technical Writer @ "Red Hat" in Pune
About Company
Name: Red Hat Website: www.redhat.com
Job Details:
Education: Any Graduate
Experience: Freshers
Job Location: Pune
Job Description:
Technical Writer
Use your writing and technical skills to improve the documentation of our open source solutions.
The Red Hat Customer Content Services team is looking for a Technical Writer to join us in Pune,
India. In this role, you will join a team that promotes customer loyalty and success through content
development and delivery.
You'll create the feature documentation, user guides, and premium content that accompany Red
Hat solutions, which will be made available online through the Red Hat Customer Portal.
You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a
customer focus by participating in existing programs, and grow your technical expertise and
strength.
Candidate Profile
Work closely with content strategists, engineering project teams, and other stakeholders to
produce and maintain high-quality documentation for upcoming Red Hat product releases.
Engage and collaborate with the closed loop customer feedback program to address content gaps,
act on direct customer feedback, and promote continuous improvement on the documentation
experience.
Keep up to date on product changes, customer use cases, and support issues by integrating with
specialty groups from the Support Delivery team.
Effectively manage documentation projects and deliver customer-focused documentation.
Master the use of our internal documentation toolchain, including the publishing platform and issue
tracking tools.
Skills:
Bachelor's degree in IT, computer science, or an arts or language field is preferred.
Fluent verbal and written English communication skills.
Familiarity with Red Hat solutions or related industry offerings, e.g. Linux, middleware, storage,
cloud, or virtualization technologies.
Ability to read, write, and compile technical documents, including feature descriptions, customer
use cases, and release notes.
Excellent capability to establish and maintain communication with subject matter experts and other
project team members.
Click Here To Apply
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