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Fresher Hiring For Technical Writer @ "Red Hat" in Pune

About Company

Name: Red Hat

Website: www.redhat.com

Job Details:


Education: Any Graduate

Experience: Freshers

Job Location: Pune

Job Description:

Technical Writer

Use your writing and technical skills to improve the documentation of our open source solutions.

The Red Hat Customer Content Services team is looking for a Technical Writer to join us in Pune,

India. In this role, you will join a team that promotes customer loyalty and success through content

development and delivery.

You'll create the feature documentation, user guides, and premium content that accompany Red

Hat solutions, which will be made available online through the Red Hat Customer Portal.

You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a

customer focus by participating in existing programs, and grow your technical expertise and

strength.

Candidate Profile

Work closely with content strategists, engineering project teams, and other stakeholders to

produce and maintain high-quality documentation for upcoming Red Hat product releases.

Engage and collaborate with the closed loop customer feedback program to address content gaps,

act on direct customer feedback, and promote continuous improvement on the documentation

experience.

Keep up to date on product changes, customer use cases, and support issues by integrating with

specialty groups from the Support Delivery team.

Effectively manage documentation projects and deliver customer-focused documentation.

Master the use of our internal documentation toolchain, including the publishing platform and issue

tracking tools.

Skills:

Bachelor's degree in IT, computer science, or an arts or language field is preferred.

Fluent verbal and written English communication skills.

Familiarity with Red Hat solutions or related industry offerings, e.g. Linux, middleware, storage,

cloud, or virtualization technologies.

Ability to read, write, and compile technical documents, including feature descriptions, customer

use cases, and release notes.

Excellent capability to establish and maintain communication with subject matter experts and other

project team members.

Click Here To Apply

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