Your Name: Your Mobile No: Your Friend Mobile No: Close Freshers Hiring For Tech Support @ �Red Hat" in Pune About Company Name: Red Hat Website: www.redhat.com Job Details Education: B.E/B.Tech/MCA/MCM/BSc/BCA Experience: Freshers Job Location: Pune Job Description Tech Support Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues.     Gather information for each bug and provide analysis to fully understand the issue.     Propose and discuss fixes or workarounds and provide advice to educate customers.     Collaborate with engineering, product management, and support management teams to prioritize customer requests.     Incorporate your findings to Red Hat's knowledge base.     Support Red Hat's global customers on technical issues through phone, chat, or remote access tools during the customer's business hours. Candidate Profile Candidates must have graduated within the last two years with B.E. or B.Tech (CS or IT), MCA, MCM, BSc, or BCA and 60% marks in their final year.     Red Hat Certified Engineer is preferred.     Candidates should have amiliarity with C language and development tools like GCC.     Candidates have Knowledge of networking and UNIX-like services and concepts.     Candidates have Good analytical and reasoning skills.     Excellent English communication skills, both written and verbal.     Self-motivated and comfortable working within a team.     Candidates have Ability to communicate and present ideas in a user-friendly way.     Candidates have Willingness to work in shifts and handle phone calls and live chat sessions.     Candidates who have completed a college project using Linux or currently contributing to open source projects are preferred. Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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