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Freshers/Exp Walk-in For Technical Support Engineer @ "Quick Heal" in Bangalore
About Company
Name: Quick Heal Technologies Ltd
Website: www.quickheal.co.in
Job Details: Education: Any Graduate Experience: 0 - 5 years
Job Location: Bangalore
Walk-in on 26th Dec & 27th Dec 2015 from 9:30 AM - 6:00 PM @ Bangalore
Job Description:
Technical Support Engineer
Candidate should possess Any Graduate in any discipline
Should be able to receive inbound requests through channels like phone or Web and log the incident.
Candidate should possess customer centric approach / attitude.
To understand & elicit customer's issues / concern quickly and help customers in resolving issues by
imparting correct information.
Liable to provide best standards of services and ensure the customer should retain and satisfied
with the product.
The candidate will be required to collaborate with any other support or dependency groups in case
the request or incident need has a linkage to other support departments.
Responsible for handling escalations and complex issues.
Troubleshooting and management of support incidents.
Should be a team player.
Coaching and guiding junior members of the support team.
Candidates should be able to speak fluently in English and any South India language ( Tamil,
Kannada, Telugu and Malayalam).
Walk-in Address:
Pride Hulkul, Office No.202,
2nd Floor, Lalbagh Road,
Diagonally Opposite Passport office,
BANGALORE, Karnataka,India 5600271.
Contact Name: Mugilan/Jaishankar
For Future Reference.
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