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Fresher Hiring For Customer Support @ "Paytm" in Noida

About Company

Name: Paytm

Website: www.paytm.com

Job Details:

Education: Any Graduate

Experience: 0-2 Years

Job Location: Noida

Walk-in On 2nd & 3rd Jul 2018 Between 10:00 AM to 01:00 PM @ Noida

Job Description:

Customer Support

Provide solution to customer queries via email or calls.

Monitor and enhance the performance of oneself in the areas of productivity, process adherence,

customer satisfaction, schedule adherence and employee satisfaction/ development.

Enhance the goal of quality support by providing individual coaching feedback sessions and periodic

one on ones that focus on improving customer satisfaction, communication skills and technical

ability.

Operational responsibility re/ managing the incoming volume/queue to meet KPIs and taking

appropriate actions (e.g. break scheduling, arranging for overtime etc)

Candidate Profile

Qualification Any Graduate/Post-Graduate.

0 to 2 years experience in Customer support on calls & email process.

Should be a good leader & experience of working under pressure

Possess Strong communication & Interpersonal Skills.

Willing to work in rotational shifts & 6 days a week

Knowledge of MS Office is an added advantage

Male Candidates preferred

Note: Under Graduates and Final year Result Awaited candidates are not eligible.

Note: Candidates must carry two copies of their resume and educational qualification documents &

employment proof (offer letter / 3 months payslips).

Venue Address

Paytm,

F-1, Noida Sector-6,

Noida (U.P.)

Nearest Metro Station: Noida Sector 15

Contact Person: Ritika

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