Fresher & Exp Hiring For Technical Support Engineer @ �PTC� in Pune

About Company

Name: PTC

Website: www.ptc.com

Job Details

Education: B.E/B.Tech - Mechanical Engineering and Computer Science Graduates

Experience: 0-2 Years

Location: Pune

Job Description

Technical Support Engineer

In this position, you will provide telephone support to assist customers and PTC field staff with the installation, use, and customization of indchill Workgroup Managers and ProductView.

Responsibilities include:

Research customer issues by working with multiple software packages as well as other PTC departments.

Develop expert communication skills and a technical understanding for both Windows and UNIX Operating Systems, a variety of CAD and data management products, and internet technologies.

Ideal Candidates will possess the following:

Strong computer skills,experience with CAD, exposure to UNIX and Windows .

Degree in Mechanical Engineering,Computer Science or similar field.

Preferably, candidates will also have some experience and/or exposure to Java.

Knowledge of network security (firewalls, SSL, etc.) is a plus.

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