Fresher & Exp Walk-in For Technical
Support Associate @ �Orion Edutech� in Hyderabad
About Company
Name: Orion Edutech Pvt Ltd.
Website: www.orionedutech.com
Job Details
Education: Any Graduate or under-graduate. B.Tech/MBA
also Eligible.
Experience: 0-3 Years
Location: Hyderabad Salary: 2 LPA
Walk-in On 29th & 30th Mar 2013 @
Hyderabad
Job Description
Technical Support Associate
In this
role it is expected that the Technical Support Associate answers calls
customers requiring assistance.
Each call
will last on an average minutes and will comprise diagnosis of the problem and
troubleshooting.
Each call
is expected to end in complete resolution for the customer.
The
Customer Support Associate needs to use defined escalation path at appropriate
times for timely customer issue resolution.
The
associate needs to have a clear understanding of the support policies &
Call quality requirements and should be able to deliver appropriate solution
ensuring customer satisfaction.
Skill Set:
Excellent
Communication skills.
Basic
Computer hardware knowledge.
Good
command over written and spoken English.
Should have
Good Grammar.
Should be
open to working in night shifts.
Should have
a flair for Customer Service & Technical .
Walk-in Address
Orion Edutech Pvt Ltd.,
3rd Floor, Saptagiri Complex,
Opp: RS Brothers, KPHB, Kukatpally,
Hyderabad.
Ph: 9618772299
For Future Reference.
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