Fresher Hiring For Technical Support
Specialist @ �OSI Systems� in Hyderabad
About Company
Name: OSI Systems Pvt Ltd
Website: www.osi-systems.com
Job Details
Education: Any Graduate/PG
Experience: Fresher
Location: Hyderabad
Job Description
Technical Support Specialist
This Job
Role is the highest level in the IT Global Helpdesk Process.
This role
defines the critical Part of the IT Global Helpdesk which includes the complete
Active Directory access and also Admin Privileges to all the Applications
within the IT Global Support Boundaries along with account unlocks, password
resets, New Hire WO, Termination WO, extension WO, Modify WO, basic level Troubleshooting
on all the Technical issues.
She/he has
to respond to the request either via mail, call, In person or Technician�s
requests.
While
handling the issues she/he is following quality guidelines and ensures that the
issue is handled with utmost care.
Handles in
the best interest of both users and company.
Qualifications:
Technical
Support will be the 1st point of contact to all the technical needs of the
users. Tech Support Executive must be willing to take up the most challenging
IT issues of Employees and learn towards excellence in the IT Domain.
She/he has
to respond to the request either via mail, call, in person or Technician�s
requests.
While
handling the issues she/he is following quality guidelines and ensures that the
issue is handled with utmost care.
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