Fresher & Exp Hiring For Software Development Manager @ �ORACLE� in Across India

About Company

Name: Oracle

Website: www.oracle.com

Job Details

Education: B.E/B.Tech/B.S

Experience: 0-1 Year

Location: Across India

Job Description

Software Development Manager

The position of Sustaining Engineering Manager for the Axiom Platform Software Group involves providing all local support to Platform Software sustaining engineering team.

The individual will be the team manager for the team we have in Bangalore, India. 

As such, they are expected to be the primary interface between the Platform Software Team and the Customer Service team. 

S/He will be responsible for managing all escalations into the Platform Software engineering department by the Customer Service team.

Essential Functions:

Act as the interface to local HR in arranging Visas and travel to the United States for training.

Responsible for all levels of interaction with Customer Service representatives in a 24x7enterprise environment, including diagnosis, problem reproduction, and ultimateresolution.

Responsible for ensuring all levels of Pillar Support's customer satisfaction goals are met.

Responsible for providing status on all defects and projects being handled by the Platform Software sustaining team.

Participates and contributes in reviews of design, code, and documentation as needed.

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