Fresher Hiring For Helpdesk Associate @ "NTT DATA" in Bangalore
About Company
Name: NTT DATA
Website: www.nttdata.com
Job Details:
Education: B.E/B.Tech/Any degree
Experience: 0-0.6 Years
Job Location: Bangalore
Job Description:
Helpdesk Associate
Bachelor�s degree in any field is mandatory. Or 10+2+3 years of education.
Minimum 6 Months of relevant experience in a Service Desk role.
Working Knowledge of Operating Systems such as Windows XP, 2000, Win7, Win 8 etc.
Must be able to speak fluent English.
Must possess excellent writing and comprehension skills.
Excellent Customer Service Skills.
Knowledge of troubleshooting PC Hardware.
Basic or Level 1 Working Knowledge of Internet Explorer, Networking, Messaging, and MS � Office
on Windows.
Knowledge & prior experience on ITSM Tools.
Knowledge of ITIL concepts.
MCSE and CCNA would be an added advantage.
For Future Reference.
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