Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Associate System Engineer @ "NTT DATA" in Bangalore About Company Name: NTT DATA Website: www.nttdata.com Job Details: Education: B.E/B.Tech/MCA Experience: Freshers Job Location: Bangalore Job Description: Associate System Engineer Receiving Calls/Emails/Web tickets from end users (UK based) for services, inquiries and problem notifications and log them into the ticketing tool. Attempt resolution of tickets relating to end user computing equipment (desktops, laptops, office applications, printers e.t.c) Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups. Triaging the tickets to different support groups based on category of the ticket Following up on tickets and tracking them to closure Providing sufficient and accurate information to users on the ticket status Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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