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Freshers Hiring For Technical Support Voice @ "Mphasis" in Pune
About Company
Name: Mphasis
Website: www.mphasis.com
Job Details:
Education: Any Graduate
Experience: 0 - 1 Years
Job Location: Pune
Walk-in On 19th to 21st Dec 2017 Between 11:00 AM to 02:00 PM @ Pune
Job Description:
Technical Support Voice
Respond to customer queries via inbound calls.
Update users about request status and close request when users are satisfied with solutions
Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related,
End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical
groups.
Candidate Profile
Any undergraduate with one year of international voice experience
Any Graduates
Knowledge of LAN, VAN and MAN
Good communication skills
24*5 Shift
5 Days working
Other Benefits
Pick up and drop facility
Global standard work environment
Performance linked incentives
Required Documents: SSC, HSC, Graduation mark sheets, Aadhar card, copy of Resume and photo
ID proof
Venue Address
Mphasis, EON Kharadi Infrastructure Pvt Ltd,
SEZ Plot # 1, Wing 2, Ground Floor,
Cluster C Kharadi, Pune -411014
Contact Person :Anshu Pandita
Click Here To Apply
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