Fresher Hiring For Trainee Engineer @
�Moxie Software� in Bangalore
About Company
Name: Moxie Software
Website: www.moxiesoft.com
Job Details
Education: B.E/B.Tech/M.E/M.Tech
Experience: Fresher
Location: Bangalore
Job Description
Trainee Engineer
Accept
incoming support requests through phone, chat, and email channels
Deliver a
highly responsive and satisfying support experience to each customer on every
contact and throughout the time needed to solve the issue (as determined by
Service Level Agreement and Moxie Software performance standards)
Own and
project manage each assigned support case to successful resolution
Proactively
communicate and accurately set customer expectations
Form and
execute effective action plans to drive each case to successful resolution (as
determined by the Customer)
Successfully
lead remote online sessions for troubleshooting, applying hot fixes and service
packs (Webex)
Click Here To Apply
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