Fresher Hiring For Technical Support
Engineer @ �MobileIron� in Hyderabad
About Company
Name: MobileIron
Website: www.mobileiron.com
Job Details
Education: B.E/B.Tech
Experience: Fresher
Location: Hyderabad
Job Description
Technical Support Engineer
The
individual should have a very strong technical background and be very keen in
troubleshooting issues.
Normal
operations require managing critical issues, regularly communicating with
customers, training on product features and providing on call support.
Ability to
reproduce customer environments in order to root cause issues will be key.
Engineer
will be part of an inbound call queue receiving and answering questions for
direct customers and partners.
Required Skills:
Expert
troubleshooting and reasoning skills
Strong
written and verbal communication skills
Proven
experience working on critical system down issues and escalations
Demonstrate
experience troubleshooting - DNS, IP Networking, Firewall, SMTP, HTTPS, Load
Balancers,
ActiveSync, Email
Hands on
experience managing Linux systems - LAMP Servers
Bachelor
degree in Computer Science or related technical field or equivalent work
experience
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