Exp Hiring For Support Engineer @ �Microsoft�
in Bangalore
About Company
Name: Microsoft
Website: www.microsoft.com
Job Details
Education: B.E/B.Tech,M.E/M.Tech
Experience: 3+ Years
Location: Bangalore
Job Description
Support Engineer
A Support
Professional is responsible for providing quality support for Microsoft Windows
Server with a high degree of customer satisfaction; provide responsive and
reliable technical solutions and information to Microsoft customers.
Responsibilities:
Represent
Microsoft and communicate with corporate customers via telephone, written
correspondence, or electronic service in regard to finding solutions for
technically complex problems identified in Microsoft products.
Solve highly
complex level of problems, involving broad, in-depth product knowledge or
in-depth product specialty; that may include support of additional product
line.
Frequently,
these problems will not only be technically complex, but will be politically
charged situations requiring the highest level of customer skill.
Candidates Profile:
Strong
Experience in Active Directory Services.
Strong
Experience in ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc
MCSE -
Windows 2000
Additional
Technology Certifications - Cisco, Novell, Unix, Security etc (Preferred).
3+ years of
experience in administering Microsoft� Windows 2000 Server and Windows 2003
Servers.
Good
English Communication Skills - Spoken and Written (including technical writing).
Strong
Trouble Shooting and problem solving skills.
Excellent
customer Service skills and effective learning skills.
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