Exp Walk-in For Technical Helpdesk / Desktop Support @ �Microland� in Gurgaon
About Company
Name: Microland
Website: www.microland.com
Job Details Education: Any Graduate / Diploma
Experience: 1-3 Years
Location: Gurgaon Walk-in On 6th to 8th Nov 2013 @ Gurgaon
Job Description Technical Helpdesk / Desktop Support
Candidate should be comfortable for 24*7 shifts.
Candidate should be good in terms of communication as its for one of the international customers.
Candidate should be a graduate i.e-10+2+3 or 10+2+4 or 10+3 from affiliated university.
Candidate should have all the set of documents for the companys worked-Offer letter, salary slip,
and Experience letter.
Providing first level support on Desktops, Peripherals, and Office automation products.
Route/Assign tickets to the appropriate support group, if necessary.
Identifying and escalating high-severity, priority issues.
Updating Pending Tickets with timely, precise, accurate updates.
Walk-in Address
Microland LTD.
Ground Floor, No 6 & 7,
Palm Court, Sector -14,
20/4 Sukrali Chowk, Opp. Huda Park.
Gurgaon- 122001 - Haryana.
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