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Freshers Hiring For System Administrator @ �Microland" in Bangalore
About Company
Name: Microland Limited Website: www.microland.com Job Details Education: Any Graduate Experience: Freshers
Job Location: Bangalore
Job Description
System Administrator
Shortlisted candidates will be invited for a face to face discussion on 12th July'14 -Saturday
Service Desk management role which will involve receiving in bound calls, making out bound calls,
managing email box interacting with clients / users through chat services.
Handling users and key users
Review and follow up on action items till logical closure
Managing process documents, monitoring process continuity in a given responsibility, managing
data, working on analytics.
Candidate Profile
Non Engineering candidates, should have passed during 2014
Good Communication Verbal & Written
To able to express the problem to the stake holders, seek help, Escalate and demand support
Knowledge of using Service desk tool
To be able to get work done and persistent follow up till logical closure of issues
MS office skills and computer operations, terminologies of IT environment
ITIL Process & quality awareness
To have keen interest in working/supporting/managing Help desk function
Understanding users needs and converting them into service activity
Click Here To Apply
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