Fresher & Exp Walk-in For Technical Support (Voice Process) @ �Mahindra Satyam� in Hyderabad About Company Name: Satyam BPO Limited Website: www.satyambpo.com Job Details Education: B.Com, B.Sc, B.A, B.Tech Experience: 0-3 Years Location: Hyderabad Walk-in On 15th to 20th July 2013 From 9:00 AM @ Hyderabad Job Description Technical Support In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance. Each call will last on an average minutes and will comprise diagnosis of the problem and troubleshooting. Each call is expected to end in complete resolution for the customer. The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution. The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction. Typing skill minimum 30wpm. Flexible to work in Nite Rotation shifts. Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech NOTE: Looking for immediate joinee or max 30 days. Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory Contact Details Name: Uday For any quries call on ( +91-7702999204) Walk-in Address Mahindra Satyam BSG Ltd., Special Economic Zone Ground Floor, Tower SEZ, Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES Madhapur, Hyderabad.
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