Fresher Off-Campus Drive For Systems
Engineer @ �MAQ Software� in Hyderabad
About Company
Name: MAQ Software
Website: www.maqsoftware.com
Job Details
Education: B.E/B.Tech/MCA
Experience: Fresher-2013
Location: Hyderabad
Job Description
Systems Engineer
Monitoring
systems/servers and functions.
Support
hundreds of production Windows servers in a 24X7 shift model.
Identify
and document common recovery procedures for service impacting incidents.
Establish
and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are
resolved in a timely manner or escalated to the appropriate group.
Develop,
communicate and drive Service Improvement Plans to maintain an environment of
continuous improvement with a focus on rapid growth, world class quality, and
cost efficacy.
Drive
operational aspects of incident management, ensuring SLAs for time, quality,
and customer satisfaction are met for our global infrastructure.
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