Fresher Hiring For Junior Engineer @ "Lionbridge" in Mumbai
About Company
Name: Lionbridge
Website: www.lionbridge.com
Job Details:
Education: B.E/B.Tech/MCA/B.Sc
Experience: Freshers Job Location: Mumbai
Job Description:
Junior Engineer
To perform the troubleshooting on the software applications support tickets/issues,
To provide resolution/configuration fixes/comment on the support tickets in quick turnaround time.
To filter the tickets that are real issues needing the development fix and to assign it to the
engineering team.
Co-ordinate with the Users/Operations team and Engineering team for resolution of the tickets.
Validating any quick fixes to be deployed to production.
To co-ordinate with the Level 1 support team for client issues/tickets.
To co-ordinate with the Product Owner for any new feature requests/enhancements from client
issues/tickets.
To co-ordinate with customers while on customer calls.
For Future Reference.
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