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Fresher & Exp Hiring For Technical Support Engineer @ �Kronos" in NoidaAbout Company
Name: Kronos
Website: www.kronos.in Job Details Education: Any Graduate & PG
Experience: 0-1 Years
Job Location: Noida Job DescriptionTechnical Support Engineer
Responding to Application Alerts based on monitoring tools as first responder.
Review/assess technical situation.
Establish case priority/severity in accordance with the service level agreement Troubleshoot
Application Alerts.
Handle Level 1 Escalations and adhere to escalation matrix.
Create shareable knowledge using knowledge base and knowledge methodology using tools
provided.
Candidate Profile
Any Technical qualification in graduation/post graduation.
0-1years related work experience.
Understanding of operating systems, networking technologies/protocols, and software applications.
Familiarity with Oracle and SQL relational database management systems and SQL scripting.
Ability to deliver superior customer service.
Sound analytical and organizational skills.
Excellent oral/written communication skills.
Click Here To Apply
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