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Freshers & Exp Hiring For Customer Service @ �JPMorgan" in Mumbai
About Company
Name: JPMorgan
Website: www.jpmorgan.com
Job Details Education: Any Graduate
Experience: 0 - 5 Years
Job Location: Mumbai Job Description
Customer Service As an Analyst, you will be working in an Outbound call environment striving to minimize and prevent
losses resulting from high risk and fraudulent monetary and non-monetary transactions.
You will work under general supervision and demonstrate some judgment capability to review and/or
investigate routine risk transactions or reports in accordance with rules outlined by DCFP
Management. In accordance with departmental procedures and Federal Regulations, you will take
proactive measures to prevent losses through blocking ATM/debit cards, analyzing suspicious
account activity and properly reporting and categorizing activity that has created loss exposure.
You will operate in a team environment and will communicate directly with customers as a primary
component of your job responsibility.
You will also rely upon effective relationships with Corporate Security, the Law Department,
account officers and other representatives from various lines of business, and outside financial
institutions.
There will be multiple shifts available during the day, evening and overnight hours.
These hours will include both Saturday and Sunday as part of your regular work week.
This is a blended process where you will be required to make outbound calls to customers' up to
25% of the time.
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