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Exp Hiring For Associate/Senior Associate @ "IndusInd Bank" in Mumbai
About Company
Name: IndusInd Bank
Website: www.indusind.com
Job Details:
Education: Any Graduate
Experience: 1 - 6 Years
Job Location: Mumbai
Walk-in On 8th to 13th Aug 2016 Between 10:00 AM to 05:30 PM @ Mumbai
Job Description:
Associate/Senior Associate
Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines.
Capture problem indicators, highlight and suggest improvement.
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy.
Maintain adequate knowledge levels on products, processes and systems used.
Ensure sales target are met.
Candidate Profile:
Excellent verbal communication & problem solving skills.
Ability to comprehend, capture as well as interpret basic customer information.
Ability to work under pressure.
Strong customer service focus.
Knowledge of banking/cards preferred.
Telephone etiquette.
Venue Address
Indusind Bank,
Datamatics Bldg No. 3,
Ground Floor, Plot No B-5,
Part-B Cross lane, MIDC,
Andheri (East), Mumbai 400093.
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