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Freshers & Exp Hiring For Tech Support Executive @ �Indegene" in Bangalore
About Company
Name: Indegene
Website: www.indegene.com
Job Details Education: B.E/B.Tech/BCA Experience: 0-1 Years
Job Location: Bangalore
Job DescriptionTech Support Executive
Immediately respond to trouble tickets by clarifying the nature of the issue and acknowledging the
ticket to the end user.
Resolve level 1 and level 2 issues, collaborating with other team members when needed.
Provide regular status updates to end user through the resolution process.
Communicate plan, progress, and issues in a clear and timely manner to both internal and external
stakeholders.
Contribute to ongoing process improvement initiatives for Indegene Connect
Candidate Profile
B.Tech or BCA freshers or 6 months experience in customer support.
Strong English communication skills by both voice and email.
Good interpersonal and analytical skills.
Able to work on own and under pressure.
Good time management and priority handling.
Strong computer skills with a good understanding of best practices.
Experience working in a trouble ticket system.
Click Here To Apply
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