Customer
Service Skills and Communication skills, A + Hardware background, Phone support
experience, Understanding Network terminology, familiarity with Win XP, Win 7
& Server 2003 & 2008.
Experience
troubleshooting Windows XP, 2003 Workstation and Server. Able to troubleshoot
Intermediate Network Issues using Ping and NSLOOKUP.
Active
directory Skill sets Adding & Modifying User Accounts, Email Accounts,
Distribution Lists.
Group
Policy Experience, familiarity with some form of backup technology preferably
Symantec Netbackup 6.0 and above, familiarity with Citrix and VMware.
PClaptop
builds and experience with Symantec Ghost Acronis.
Minimum
requirement is a Bachelors Degree in Engineering (preferably Engineering,
Computer Science, Math or Physical Science) or MCA.1-3 years experience
required.
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