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Fresher & Exp Hiring For Technical Support Associate @ �IBM" in Bangalore/Hyderabad
About Company
Name: IBM
Website: www.ibm.com
Job Details Education: B.E/B.Tech/Diploma/Others
Experience: 0-2 Years Job Location: Bangalore, Hyderabad
Job ID: GPS-0615089
Job Description Technical Support Associate
Remote Infrastructure support delivery.
Perform problem cause analysis.
Resolve routine customer problem.
Ability to Identify Opportunity & Implement Process Improvements.
Ability to meet a set of defined account agent productivity measurements.
Candidate Profile
Candidate should possess B.E/B.Tech/Diploma/Other degree from a recognised university.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Should have Excellent oral and written communication skills.
Excellent customer service orientation.
Ability to identify basic hardware parts and aware of basic hardware concepts.
Skilled in commercially standard software applications and major desktop operating systems.
Click Here To Apply
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