Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Technical Support Associate @ "IBM" in Hyderabad/Bangalore About Company Name: IBM Website: www.ibm.com Job Details: Education: B.E/B.Tech/Any degree Experience: 0-2 Years Job Location: Hyderabad/Bangalore Job Description: Technical Support Associate Remote Infrastructure support delivery Perform problem cause analysis Resolve routine customer problem on timely basis Candidate Profile Graduate in any discipline (15 years + Education) 0 to 2 Years relevant technical experience. Fluency in English Proven communication skills Knowledge in commercially standard software applications and major desktop operating systems. Awareness of basic networking concepts and technologies. Ability to identify basic hardware parts and aware of basic hardware concepts User level familiarity with at least one e-mail client � Outlook, Notes etc. Probing skills, as relevant to the issue and level of the caller. Open to work in shifts Ability to identify opportunity & implement process improvements Ability to meet a set of defined account agent productivity measurement Click Here To Apply (Hyderabad) Click Here To Apply (Bangalore)  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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