Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Technical Support Associate @ "IBM" in Hyderabad About Company Name: IBM Website: www.ibm.com Job Details: Education: B.E/B.Tech/Any Degree Experience: 0-4 Years Job Location: Hyderabad Job Description: Technical Support Associate Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP Handling inbound calls/emails/chats resolving technical issues for end users Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting Ability to identify basic hardware parts and awareness of basic hardware concepts User level familiarity with at least one e-mail client � Outlook, Notes etc. Skilled in commercially standard software applications and major desktop operating systems Awareness of basic networking concepts and technologies Questioning/probing skills, as relevant to the issue and level of the caller Candidate Profile Any Graduates 2016, 2017 & 2018 (only those who have completed the exams and are awaiting results with no previous backlogs) 0-4 Years experience, good technical skills and Fluency in English. Fluency in English Communications Skills (both spoken and written) / soft skills Shifts: Shifts will be 24�7 in nature and can vary depending on geographies supported Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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